Flat Rate Shipping, Price Matching and Returns
Ground Shipping Rates - allCanes offers flat rate ground shipping for $5.50 per order. Some items that are drop-shipped from our manufacturers or are larger items may have additional shipping costs. Those charges will appear on the individual product pages of the website. Flat rate shipping valid only for shipments going to 48 continental United States, all others destinations will be charged the lowest prevailing rate. Shipping costs are for the lower 48 states. Orders shipping to AK or HI will be based on cost. allCanes does not ship outside of the United States.
Price Matching - If you ever see a product on sale for a lower price, we will gladly sell you the item at that price. And up to 30 days after the purchase, we are happy to refund the difference. To qualify, simply send us the advertisement (Or verifiable proof of price and model if the product is not advertised.) 7% sales tax will be charged only on orders shipped within the state of Florida.
To view our return or exchange policy, click here.
Forgot Password For allCanes.com
If you forgot your password and are shopping online at allCanes.com, there is a "Forgot Password" feature that will send you a temporary password to allow to login to your account and continue shopping.
Please note that you must add "allcanes.com" as an approved sender to your email program to insure that your new password email that we send is not filtered out as spam.
To change your password after logging back in, go to "My Account" on the top right of any shopping cart page and choose the "Change my account password" option from the on-screen menu.
Please remember that you can also call our store to place your order over the phone, simply call 800-226-4247.
Is allCanes a Secure Site?
Yes we are. Protecting our customers' privacy is of the utmost importance to us.
allCanes.com will never give your personal information to a third party. We will contact you via email or phone for purposes of service or alerting you of special sales or new arrivals. You can opt in to our email blast list - where we'll keep you informed about new items, special sales and upcoming promotions.
If you want to be added to our email blast list, click here.
You are free to opt-out of these messages at any time with the click of a button.
We use state-of-the-art encryption technology (SSL) to protect your credit card/personal information. We use some of the most sophisticated commercially available security software, ensuring that any personal information that you transmit to us will not be compromised. Every online transaction you make with us will be 100% safe, guaranteed.
The Online Experience at allCanes.com
We take customer satisfaction to the next level. We have a close-knit, dedicated staff who is solely dedicated to our customers' complete experience while shopping with us! Happy or dissatisfied, we want to know. We are here to listen to your suggestions, comments and concerns.
The feedback we receive from our customers helps us to enhance the allCanes shopping experience.
If you can think of anything that would make your shopping experience more enjoyable, PLEASE Email us.
If you have purchased Canes gear at allCanes.com, you will be included in our periodic emails that go out to customers and fans that contain special offers, exclusive savings, event information and general updates on our store and products. You may at any time opt-out of receiving those emails using the opt-out feature found on each email that is sent.