Terms & Conditions
Why Shop with allCanes.com
There are many places online to purchase officially licensed NCAA Merchandise. We stand out from the rest because we provide our customers with great prices, superior products and impeccable customer service.
We are independently owned and operated and ship directly from our store in Florida. allCanes also has also created our own fan favorite, original designs for over 25 years. That is something our competition doesn't take the time to do. Check out some of our latest allCanes Original Designs by clicking here.
The allCanes mission is to make each customer's experience positive and first class so that you'll make us your #1 source for all things University of Miami merchandise related! Don't forget, we offer a price match guarantee.
As an added bonus for all of our customers, you are automatically included in our email program that gives you access to sales, promotions and exclusive events throughout the year. You can opt-out at any time from this program by following the opt-out link on any email you receive as part of the program.
allCanes is a privately owned business located in Coral Gables, FL. We've been in business since 1959 and have been under the same ownership since 1974. allCanes.com was launched online in 1996 and has continued to grow and blossom since. We proudly offer the highest quality brands available: Nike, Under Armour, Champion, Cutter & Buck, Zephyr, New Era, Ashworth, Ruppshirts, Jones & Mitchell, Reebok, Colosseum Athletics, Fossil, Riddell, Top Of The World, Tag Express, JanSport & more. Looking for something you don't see here? Email us your suggestions!
What allCanes Sells
University of Miami-related merchandise, apparel, knickknacks and more. Official Nike apparel. Auto Accessories. Household Items. Tailgating gear. Pet supplies. T-shirts. Sweats. Outerwear. Ladies & Childrens gear. Golf polos. Bedding, bath and beach-related items. School & office supplies.
You name it, we probably have it! If we don't, we'll get it!
How allCanes is a Secure Site
Yes we are. Protecting our customers' privacy is of the utmost importance to us.
allCanes.com will never give your personal information to a third party. We will contact you via email or phone for purposes of service or alerting you of special sales or new arrivals. You can opt in to our email blast list - where we'll keep you informed about new items, special sales and upcoming promotions.
If you want to be added to our email blast list, click here.
You are free to opt-out of these messages at any time with the click of a button.
We use state-of-the-art encryption technology (SSL) to protect your credit card/personal information. We use some of the most sophisticated commercially available security software, ensuring that any personal information that you transmit to us will not be compromised. Every online transaction you make with us will be 100% safe, guaranteed.
allCanes.com E-cart Password Problems
If you forgot your password and are shopping online at allCanes.com, there is a "Forgot Password" feature that will send you a temporary password to allow to login to your account and continue shopping.
Please note that you must add "allcanes.com" as an approved sender to your email program to insure that your new password email that we send is not filtered out as spam.
To change your password after logging back in, go to "My Account" on the top right of any shopping cart page and choose the "Change my account password" option from the on-screen menu.
Please remember that you can also call our store to place your order over the phone, simply call 800-226-4247.
The Online Experience at allCanes.com
We take customer satisfaction to the next level. We have a close-knit, dedicated staff who is solely dedicated to our customers' complete experience while shopping with us! Happy or dissatisfied, we want to know. We are here to listen to your suggestions, comments and concerns.
The feedback we receive from our customers helps us to enhance the allCanes shopping experience.
If you can think of anything that would make your shopping experience more enjoyable, PLEASE email us.
If you have purchased Canes gear at allCanes.com, you will be included in our periodic emails that go out to customers and fans that contain special offers, exclusive savings, event information and general updates on our store and products. You may at any time opt-out of receiving those emails using the opt-out feature found on each email that is sent.
Order and Payment Options
>>> Order Online
For those of you who live out of town and can't make it to allCanes in person, we bring you the next best thing – allCanes.com – the Official Destination for the best selection of Miami Hurricanes gear on the internet!
To begin the process, simply click the "Shop Online" button via allCanes.com and get ready for a virtual allCanes experience.
>>> Order By Phone
Call toll free - 800.226.IBIS(4247) in you have questions about products and place your order over the phone. Store hours are as follows:
Monday thru Friday - 10:00 am - 7:00 pm Saturday - 10:00 am - 6:00 pm (7:00 pm for home baseball games) Sunday - 11:00 am - 5:00 pm
>>> Order By Mail
Simply print and fill out the Order Form below, enclose payment information and mail to:
allCanes Attn: Mail Order Department 5831 Ponce de Leon Blvd. Coral Gables, FL 33146
>>> Order By Fax
Simply print and fill out the order form here and Fax your order anytime to 305.661.0874. Be sure to include your credit card information.
>>> Payment Options
We accept Visa, MasterCard, American Express and Discover. You can safely enter your credit card number via our secure server, which encrypts all submitted information. Our retail system is based on SSL 120 bit encryption standard. As long as you use an SSL-compliant browser such as Netscape's Navigator or Microsoft's Explorer, you will be able to conduct end-to-end encrypted transactions without fear of anyone obtaining your credit card information.
Ordering Info, Returns and Shipping Costs
* With all phone, internet or store purchases, we offer a "Hassle Free Exchange Policy" - (Ordered the wrong color or size? No problem! Just ship the original item back to us and we'll reship your exchange for only $5.50.)
*ALL returns or exchanges must be made within 30 days of purchase.
*Merchandise should be returned in original packaging and in good condition.
*Only UNWORN and UNWASHED merchandise will be accepted for return. Original sales receipt must be included.
*Refunds and exchanges will be applied to merchandise only - NO CREDIT will be given for shipping charges.
*Drop shipped items may have different shipping charges. Call to inquire.
*Shipping costs are for the lower 48 states. Orders shipping to AK or HI will be based on cost.
*allCanes ships via UPS, which requires a street address. If we are shipping to a PO Box, please allow 2-3 extra days for your package to arrive via USPS.
Direct all returns to:
Re: Returned Merchandise
5831 Ponce De Leon Blvd.
Coral Gables, FL 33146
Ground Shipping Rates
allCanes offers flat rate ground shipping for $5.50 per order. Some items that are drop-shipped from our manufacturers or our are larger items may have additional shipping costs. Those charges will appear on the individual product pages of the website. Flat rate shipping valid only for shipments going to 48 continental United States, all others destinations will be charged the lowest prevailing rate.
Having trouble choosing the right gift? Send an allCanes Gift Card. We will send it via First Class mail and includes a copy of our current catalog and a brief personal message. Gift Cards may be used for catalog mail orders or in any of our retail stores. There is no shipping charge for this item.
If you ever see a product on sale for a lower price, we will gladly sell you the item at that price. And up to 30 days after the purchase, we are happy to refund the difference. To qualify, simply send us the advertisement (Or verifiable proof of price and model if the product is not advertised.)
You will receive an email when your order has shipped. At that time, you will receive a UPS tracking number for your order. You can use this number to track the package(s) online at UPS.com while en route to its final destination. If it is easier for you, please feel free to contact us and a Customer Service Representative will be happy to help you check on the status of your order.
In Store Pick Up
Traveling to Miami for a home game? Pick up your online purchase at allCanes. When placing your order, simply let us know which store you would like the order delivered in the " SPECIAL INSTRUCTIONS" section. There is no shipping charge for this option.
How do I figure out what size I will need for apparel items? Use the size chart below for an estimate of size conversions. Please note the Nike products do tend to be oversized.
7% sales tax will be charged only on orders shipped within the state of Florida.
Copyrights and Disclaimers
All content included on this site, such as text, graphics, logos, and images, is the sole property of allCanes or its content suppliers, and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of allCanes and protected by U.S. and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, or display, of the content on this site is strictly prohibited without written permission.
The University of Miami name and logo featured on our products are controlled under a licensing program administered by The Collegiate Licensing Company. The products are officially licensed by the university and a portion of the cost of the products is paid as royalties to the university.
Report Site Problems
We want you to have a pleasurable shopping experience. Please tell us of any site-related problems (i.e.- broken images, broken links, typographical errors) by sending us an e-mail to chris@allCanes.com and be sure to include the date and time you experienced the problem. Thank you in advance for helping us make corrections to allCanes.com.